Ursula
10 giugno 2024
This hotel was the perfect location for the event we were there for which was being held at the Amelie Arena. What we weren’t prepared for was the Valet parking only option. There was a Parking Garage close by but we were not sure about the rules, restrictions or safety of that option so we paid the $47 a day for Valet, which is before any tip.
The room was great, very sound proof and very comfortable and clean. The AC was not working properly and the room never felt cold enough. The thermostat read 67° and sounded like it was struggling and it never felt like it was on or running right. The room felt closer to 77° and no matter how we tried to turn the thermostat down it would go back up.
I would’ve said something to the front desk but the whole hotel felt warm, with the lobby being the warmest. Not sure if their big giant windows running the tall length of the building had a lot to do with this or if their AC was purposely was kept at 78°. Saying something on this busy weekend event felt like it wouldn’t matter.
I don’t think I will be staying there again. I really really need a super cold room to sleep in. I’m sure this would be a great place for older people who find it too cold in most places, but the lack of AC ruined it for me.
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